Shipping policy

Shipping

Thank you for choosing PIER PAOLO MAROTTA as your trusted store. We are committed to ensuring fast and reliable delivery of your orders. Below you will find information about our shipping policy.

1. Order Processing Time

All orders are processed within 2 working days from purchase confirmation. We are committed to preparing and packing your items with care to ensure they arrive in perfect condition.

2. Shipping Method

We use an express courier for the delivery of your orders. This shipping method allows us to offer fast delivery times and a trackable service to monitor your package's journey.

3. Delivery Times

Delivery times vary depending on the destination country and the chosen shipping service.

Express shipments typically take 2-3 working days from the shipping date.

Standard economy shipments may take 4 to 8 working days depending on the destination country

Please note that delivery times may vary depending on exceptional circumstances that could affect the shipment.

4. Shipping Costs

Shipping costs are calculated based on the order amount and are visible at checkout once the complete address has been entered.

Free shipping thresholds may apply under different conditions depending on the shipping country

5. Shipment Tracking

Once your order is shipped, you will receive a shipping confirmation email containing the courier's tracking number. This will allow you to follow your package's progress until delivery.

6. Shipping Address

Please provide a complete and correct shipping address at the time of purchase to ensure problem-free delivery. We are not responsible for any delays or delivery errors caused by incomplete or incorrect shipping information provided by the customer.

7. Customer Assistance

We are here to assist you at every stage of the shipping process. If you have questions, concerns or need further information about your order's shipment, please contact our customer service through the contact methods indicated on our website. Our team will be happy to provide you with assistance and answer your questions.

We thank you for your trust and are pleased to offer you fast and efficient shipping to meet your shopping needs at PIER PAOLO MAROTTA.